Cookie Policy - SellMyPhone
Sell My Phone uses cookies to make selling phones in Herndon, VA, simple and secure. Our 12-year-experienced team protects your privacy while you get fast cash quotes at 727 Elden St, #100C, or online. This policy explains what cookies do, why we use them, and how you can control.
What Are Cookies?
Cookies are small text files that websites save on your phone or computer. They help sites remember you between visits. Think of them like notes that make your experience better and faster.
Two Main Types We Use:
- Our Cookies: SellMyPhone sets these directly
- Partner Cookies: Trusted services like Google help with analytics
Why SellMyPhone Uses Cookies
We use cookies for three clear reasons:
1. Essential Site Functions
- Keep your phone quote active as you browse
- Save your device selection (iPhone, Samsung, etc.)
- Secure your session at our Herndon store checkout
- Remember local NOVA shipping preferences
2. Better User Experience
- Track which pages Herndon customers visit most
- See if our free shipping label works smoothly
- Improve quote speed for Reston and Ashburn users
- Fix problems before they affect your cash payout
3. Simple Marketing
- Show relevant ads to NOVA phone sellers
- Measure if our Facebook ads bring local traffic
- Avoid showing you the same offer repeatedly
Your Full Cookie Control
Choose What Works For You:
Easy Cookie Banner
When you first visit sellmyphoneva.com, a banner appears. Click to:
✅ Accept all cookies
✅ Reject non-essential cookies
✅ Customize your choices
Browser Settings (Full Control):
Google Chrome: Block or clear cookies anytime
Safari: Turn off cookies for all sites
Firefox: Delete cookies for SellMyPhone only
Microsoft Edge: Set cookie preferences per site
Pro Tip: Essential cookies keep quotes working. Reject others if preferred.
Cookies We Actually Use
| Cookie Type | Purpose | Examples | Duration |
|---|---|---|---|
| Essential | Run quote tool, secure checkout | session_id, quote_token | Session only |
| Analytics | Track Herndon traffic patterns | _ga (Google Analytics) | 2 years max |
| Preferences | Save your location settings | novalocation | 30 days |
| Marketing | Relevant local ads | _gcl_aw (Google Ads) | 90 days |
No Flash or Spyware
We never use Flash cookies or invasive tracking. Local storage saves simple preferences only.
Other Tracking We Use
Email Pixels
Small images in our order confirmations track if you opened them. This helps us serve Herndon customers better.
No Personal Targeting
We never sell your data or track across unrelated sites.
Cookies + Your Virginia Privacy Rights
Under Virginia Consumer Data Protection Act:
- Opt Out Anytime: Use cookie banner or browser settings
- Delete History: Clear cookies removes our tracking
- Request Report: Email privacy@sellmyphoneva.com for cookie data
Updates to Our Cookie Policy
We update this policy when we improve our Herndon service or laws change. Check the date at top. Major changes get email notice to active sellers.
Questions About Cookies in NOVA?
Contact Our Herndon Team:
Email: privacy@sellmyphoneva.com
Phone: (202) 596-1005
Address: 727 Elden St #100C
Herndon, VA 20170
Store Hours:
Monday to Friday: 11:00 AM – 6:00 PM
Saturday: 11:00 AM – 4:00 PM
Sunday: Closed.
Serving: Herndon, Reston, Ashburn, Sterling, Chantilly & NOVA